Terms and Conditions

Terms and Conditions

(updated on January 18th, 2023)


Use of the Website

Please read the Terms and conditions carefully and completely before using the Website or any of the services made available through this Website. Access is provided only in accordance with UCE's Online Terms and Conditions. This website, www.uexchange.ca, is owned and operated by Ultimate Currency Exchange ("UCE"), hereinafter referred to as "the Website". By using the Website or the services made available through the Website, you indicate your acceptance of the Terms and Conditions and you agree to be bound by them. If you do not accept and agree to the Terms and Conditions set forth below, please refrain from using the Website or any of the services made available through the Website.

Warranty Disclaimer

All content and services on or available through the Website are provided on an "as is" basis. UCE does not make any representation or give any warranty, in each case, express, implied, statutory or otherwise, in respect of the Website or its content. In particular, except as provided in these Online Terms and Conditions, UCE hereby expressly disclaims any warranty, express or implied, as to the accuracy, suitability, reliability, completeness, non-infringement, performance, fitness for a particular purpose, merchantability, freedom from viruses or timeliness of the content or services contained on the Website. Moreover, but without limiting the exclusion, the information services on the Website are intended for use by personal or business travelers or by individuals or companies seeking to make payments abroad in foreign currencies, and should not be used for speculation or investment. These information services and other content of the Website are not intended to amount to advice on which you should rely. We accept no responsibility or liability which may arise from reliance on such services by any visitor to the Website or by anyone who may be informed of any of its contents. In addition, we give no assurances that you will receive the services for which you register.

Copyright Notices

Copyright relating to the Website, including, but not limited to, text, source code, software, graphics, design, images and videos, are owned, or licensed by UCE, except as otherwise expressly stated. You may access the Website for private, non-commercial use of the facilities offered. You may not otherwise copy, transmit, display, perform, distribute (for compensation or otherwise), license, alter, store or otherwise use the Website or any of its content for any reason. You may, however, print off copies and download extracts of any Website screen for your personal reference. You must not modify the paper or digital copies of any Website content you have printed or downloaded in any way, and you must not use any graphics, images, sound recordings, animations and/or video sequences separately from any accompanying text. At no point you are permitted to use any Website content for commercial purposes without the prior written consent of UCE in each and every instance.

If you print, copy or download any part of the Website in breach of these Online Terms and Conditions, your right to use the Website will cease immediately and you must notify us and, at our option, return or destroy any copies of the Website or Website content you have made. We reserve the right to invoke any rights we may have in law or in equity.

Web Content and Materials

The information, products, materials and services contained in the Website are subject to change from time to time without notice. Not all products and services are available in all geographic areas. Your eligibility for particular products and services is subject to final determination and acceptance by UCE and any applicable laws. Any dated information is published as of the published date only, and UCE does not undertake or assume any obligation or responsibility to update or amend any such information. Furthermore, by offering information, products or services via the Website, no solicitation is made by UCE of any person to use such information, products or services in jurisdictions where the provision of such information, products or services is prohibited by law.

Links to Other Sites

Links to third-party websites may be included on the Website and are provided solely as a convenience to our customers. UCE has no control over the content on such third-party websites. UCE does not endorse, make any representation or take any responsibility for such sites or the content on such sites. You are responsible for complying with the terms of those sites. UCE makes no warranties, either express or implied, relating to the content of such sites and shall have no liability relating to or arising from such sites. The use of any third-party website is completely at your own risk.


UCE may cease to operate the Website and reserves the right to terminate your access and use of any part of the Website or any service made available through the Website at any time without notice for any reason, subject to the rights you have under these Online Terms and Conditions.


If you have any questions or concerns about the contents of the Website or our services, please contact us at info@uexchange.ca.

Foreign Currency Exchange

This section of the Terms and conditions applies to the internet foreign exchange ordering service (the "Service"), which consists of an online ordering facility for foreign currency banknotes.

Liability Disclaimer and Limitation

We use reasonable care and skill in providing the Service. However, we shall not be liable to you under any circumstances for the following:

  1. if we are unable to perform any of our obligations to you due to failure of any technical systems or for any other reasons beyond our reasonable control including, without limitation, war, terrorism, government action, natural disaster, and industrial dispute;
  2. for any damage to your computer equipment as a result of using the Website or the Service; or
  3. for any indirect, exemplary, or consequential losses, claims or damages of any nature whatsoever (including, but not limited to, loss of profits, loss of savings or loss of use of money), whether foreseeable or unforeseeable, suffered by you or incurred from your use of, or delay, or inability to use the Website or the Service, breach or failure of express or implied warranty, breach of contract, misrepresentation, strict liability in tort or otherwise.

If you are dissatisfied with any portion of the Website, your sole and exclusive remedy is the discontinuation of your use of the Website.

Our maximum liability to you in respect of each use of the Service for a foreign currency exchange shall be limited to a refund of the purchase price of that order. The disclaimers and limitations of liability in these Terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of UCE or any of its employees or agents. If any provisions of these Terms and conditions including any disclaimers and limitations are found to be unlawful or unenforceable then such provisions shall fall away and shall not affect the validity and enforceability of the remaining terms. This provision does not affect your statutory rights to the extent that such rights cannot be modified or excluded under applicable law.

Use of the Service

The Service is only available to individuals aged 18 years or over who are resident in and accessing the Service from Canada. The Service may only be used to order foreign currency for personal or business travel and not for speculative, investment or any other purposes. By ordering foreign currency through our online form, you confirm that you have read and understood the Terms and conditions and agree to be bound by them and to comply with all applicable laws and regulations.

The Service is only available for the currencies listed from time to time on the online ordering screen. All orders are subject to a minimum value of CAD $90.00 and a maximum value of less than CAD $3,000.00 per person per day. Product availability may also be subject to further monetary limits and currency exchange restrictions. Customers must comply with all applicable laws and regulations, including those relating to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).

Placing an Order

You must provide the information requested during the ordering process for us to process your order. We reserve the right to request further information from you at any time to enable us to complete your order and/or to comply with FINTRAC regulatory requirements. We will use certain procedures to authenticate each transaction and may at any time decline to process your order or any part thereof for any reason. By placing an order, you confirm that the details contained in the order are correct in all respects.

Cancellation Policy

Orders can be amended or cancelled until you have made payment. Orders cannot be amended or once you have made payment. We reserve the right to cancel orders at any time prior to submitting the foreign currency.

Orders may be cancelled by contacting us through email or phone.

Corrections and Complaints

If you have any comments or complaints regarding our services please contact us by emailing us at info@uexchange.ca.

Third Party Rights

When you place an order for foreign currency we are entering into a contract with you personally. Nothing in these terms will confer any benefit on any third party or any right to enforce these terms.

Other Matters

Personal Information and Payment Security

By using the Website, you warrant that all information provided by you is accurate. You consent that we may use personal information provided by you in order to conduct appropriate anti-money laundering and fraud checks. Personal information that you provide may be disclosed to a credit reference agency which may keep a record of such information.

Alteration of Terms

We may, at any time, with immediate effect, change, suspend or withdraw the Website, the Service and these Terms and conditions without notice and without liability to you. If we revise these terms, we will post the revised version on the Website. You are expected to review our Terms and conditions for Online Orders from time to time to take notice of any changes we make and prior to completing each order, as they are binding on you. By using the Website or the Service or by placing orders after we have changed these terms, you will be accepting the changes. The date for last update is mentioned above in the title.

Law and Jurisdiction

Our relationship shall be governed and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute, which cannot be resolved between us, shall be resolved in the courts in the Province of Ontario.